Upto 65% off

08007 10 10 20
Get a Quote

Privacy Policy

Privacy Policy

Welcome to the Privacy Policy of Secure Glaze UK Home Improvements. This policy explains how we collect, use, disclose, and protect your personal information when you interact with our website (secureglaze-windows.co.uk). As a company specializing in UPVC windows and doors, we are committed to providing personalized home improvement solutions while ensuring your data privacy. Our registered office is located at Floor 417, 37 Westminster Buildings, Theatre Square, Nottingham, England, NG1 6LG. We operate as a credit broker authorized by the Financial Conduct Authority (FRN 832676). By using our website, you agree to the practices outlined below.

1. Information We Collect

We collect personal information to deliver tailored products and services, such as customized window and door installations. The data we gather includes:

  • Personal Details: Names, addresses, postcodes, telephone numbers, and email addresses when you complete online contact forms, request quotes, or subscribe to email updates.
  • Company Details: Business information for trade inquiries, if applicable.
  • Aggregate Data: Information from all visitors using cookies and tracking technologies (e.g., Microsoft Clarity and Microsoft Advertising). This includes behavioral metrics, heatmaps, session replays, page visits, time spent on pages, and clicked links. This data is anonymized and does not personally identify you.

The legal basis for collecting personal data is “Legitimate Interest” under Recital 47 of Article 6(f) of the GDPR, as we believe it is reasonable for customers to expect follow-up contact after submitting inquiries.

2. How We Use Cookies and Tracking Technologies

We use cookies to store and access device information, enabling us to process browsing behavior and unique IDs. This helps us:

  • Optimize website functionality and user experience.
  • Enhance security measures.
  • Deliver targeted advertising based on popular services and online activities.

Our partners, Microsoft Clarity and Microsoft Advertising, assist with these efforts. For details on how Microsoft handles your data, refer to the Microsoft Privacy Statement. You can opt out of cookie tracking by adjusting your browser settings, though this may reduce site functionality.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide quotes, process orders, and install products like energy-efficient UPVC windows with Yale locking systems.
  • Customer Support: To address inquiries and offer post-installation assistance.
  • Marketing: To send promotional emails about offers and updates. You can opt out at any time via unsubscribe links or by emailing info@secureglaze-windows.co.uk.
  • Business Administration: To manage and grow our operations.
  • Analytics and Advertising: To improve the website and serve relevant ads using aggregate data.

4. Third-Party Links

Our website may contain links to third-party sites, such as our Instagram page for product showcases. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing personal information.

5. Data Security

We implement security measures such as secure servers, firewalls, and encryption to protect your personally identifiable information. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

6. Contact and Inquiry Follow-Up

If you provide your phone number, we may contact you to qualify your inquiry and discuss your requirements. This aligns with our commitment to personalized service.

7. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date will indicate revisions. Continued use of our website after updates implies acceptance of the new policy. For significant changes affecting data processing, we will take reasonable steps to notify you directly (e.g., via email).

8. Contact Us

For questions, concerns, or requests regarding this privacy policy, please contact us at:

We are dedicated to addressing your inquiries promptly and ensuring your trust as you explore our premium window and door solutions.

About Secure Glaze

Secure Glaze UK Home Improvements is a company with a difference – we offer the personal touch. Every step of the way we will liaise with you to get you the windows and doors YOU want!

Quick Links

Contact us

  • Floor 417, 37 Westminster Buildings Theatre Square, Nottingham, England, NG1 6LG
Facebook Icon-instagram-1
© 2018 – 2025 – Secure Glaze UK Home Improvements.
 
© Secure Glaze UK Home Improvements Ltd t/a Secure Glaze UK is authorized and regulated by the Financial Conduct Authority FRN 832676. We are a credit broker not a lender and offer facilities from a panel of lenders.